Janet started following the work of Alessio Cinti.
Janet added a blog post.
Janet added a blog post.
Faculty Member, School of Management
Senior Lecturer
Business
About
Dr. Janet Sayers’ work appears wide-ranging but is almost always concerned with the tensions experienced in service delivery by employees required to deliver personal relationship services in corporate-discourse laden, highly mediated, technological systems. Current threads in this larger research trajectory include: (a) applying critical theory to a range of service contradictions (b) developing a place-based understanding of New Zealand service businesses (c) exploring political satire as a critical tool to understand service management. I also write about new technology uptake by entrepreneurial micro-businesses, and managing diversity. I network with other management researchers who apply insights from the humanities and social sciences to business problems. I am very involved in editing and reviewing for top-ranked journals, and in organising local conferences.
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